Parcels destined for French overseas departments and territories are processed manually in order to calculate the most accurate transport costs and to prepare the necessary customs documents .

After your order has been validated, we will contact you to inform you of the exact shipping costs.

👉 Shipping costs must be paid within 48 hours of receiving the amount.
If payment is not received within this period, the order will be cancelled and refunded within the legal period of 30 days .

📄 Information needed for customs formalities

In order to correctly prepare customs documents , certain information is essential when placing your order:

• 🏢 Exact name of your company
• 📍 Full delivery address
• 🆔 EORI number (if applicable)
• 💼 Intra-Community VAT number
• 📃 Valid SIRET number

⚠️ Warning :
Any missing or incorrect information may result in processing delays , customs hold-ups , or additional charges beyond our control.

📞 For any questions or assistance regarding this information, our customer service is available: 09 54 56 15 98