Packages for French Overseas Departments and Territories (DOM-TOM) and Switzerland are processed manually to calculate the fairest shipping costs and prepare the necessary customs documents.

After your order is confirmed, we will contact you to provide the exact shipping cost.

👉 Payment of shipping costs must be made within 48 hours of receiving the amount.
If payment is not made within this timeframe, the order will be cancelled and refunded within the legal period of 30 days.

📄 Information required for customs formalities

To correctly prepare customs documents, certain information is essential when placing your order:

• 🏢 Exact name of your company
• 📍 Complete delivery address
• 🆔 EORI number (if applicable)
• 💼 Intra-community VAT number
• 📃 Valid SIRET number

⚠️ Please note:
Any missing or incorrect information may result in a processing delay, customs hold, or additional fees beyond our control.

📞 For any questions or assistance regarding this information, our customer service is available: 09 54 56 15 98